REFUND POLICY (USA – DIGITAL & PHYSICAL PRODUCT COMPLIANT)

Website: primebiomegum.com
Product: Prime Biome

We stand behind our product. That is why we offer a 100% money-back guarantee.


1. Refund Eligibility

You may request a refund if:

  • You are not satisfied
  • You purchased through our official website
  • The request is made within 60 days of purchase

2. How to Request a Refund

To request a refund:

  1. Email us at [Your Support Email]
  2. Include:
    • Full name
    • Order number
    • Reason for refund

Our support team will reply within 2 business days.


3. Return of Product

If required, you may be asked to return unused or empty bottles.

Return shipping is the customer’s responsibility unless the product is damaged.


4. Refund Processing Time

Once approved:

  • Refunds are processed within 5–10 business days
  • Funds return to your original payment method

5. Non-Refundable Situations

Refunds are not granted if:

  • The product was purchased from a third-party seller
  • The refund window has expired
  • False or abusive refund requests are made