Website: primebiomegum.com
Product: Prime Biome
Effective Date: 01 Dec 2025
This Shipping Policy explains how Prime Biome orders are processed and delivered.
By placing an order, you agree to this policy.
1. Order Processing Time
All orders placed on our website are processed within:
- 1–3 business days (Monday–Friday)
- Orders placed on weekends or holidays are processed the next business day
You will receive a confirmation email once your order is shipped.
2. Shipping Locations
We currently ship to:
- United States
- [Add other countries if applicable]
We do not ship to countries restricted by customs or carrier rules.
3. Shipping Time Estimates
Once shipped, delivery times are estimated as:
- USA: 5–10 business days
- International: 10–20 business days
These are estimates only. Delays may occur due to:
- Weather
- Customs checks
- Carrier delays
- High demand
We are not responsible for delays outside our control.
4. Shipping Costs
Shipping charges are shown at checkout.
Shipping costs may vary based on:
- Delivery location
- Order size
- Promotional offers
5. Tracking Your Order
Once your order ships, you will receive:
- A tracking number by email
- A link to track your package online
Tracking may take 24–48 hours to update.
6. Incorrect Address
Please make sure your shipping address is correct before checkout.
We are not responsible for:
- Orders shipped to incorrect addresses provided by the customer
- Packages marked as delivered by the carrier
If a package is returned due to an incorrect address, reshipping may require an extra fee.
7. Lost or Damaged Packages
If your package is:
- Lost
- Damaged
- Marked delivered but not received
Please contact us within 7 days of the delivery date at:
[Your Support Email]
We will work with the carrier to resolve the issue.
8. Customs, Duties, and Taxes (International Orders)
International customers are responsible for:
- Customs fees
- Import duties
- Local taxes
These are not included in product or shipping prices.
9. Contact Information
For shipping questions, contact:
Prime Biome Support
Email: contact@primebiomegum.com
Website: primebiomegum.com