Please note: primebiomegum.com does not process payments or refunds. Refunds are handled by the manufacturer and its payment processor. This page summarizes their published terms as reviewed in October 2026. The official policy always takes precedence: view it here.
The 60-day guarantee
The manufacturer states that you have 60 days from the moment your package is delivered to try the product. If you are not fully satisfied, you can request your money back. The manufacturer advises using the product for at least three months before concluding it does not work for you, so consider that when deciding which pack to buy.
Step-by-step refund process
- Check your window. Confirm you are within 60 days of the delivery date shown in your carrier's tracking.
- Email support. Write to the manufacturer's support team (use the address on their contact page) and put "Refund Request" in the subject line.
- Return all bottles. Send back every bottle, empty or not, opened or not, together with the packing slip and a note with your full name, email and order ID. The manufacturer lists its return address as 11870 62nd St N, Largo, FL 33773, United States. Confirm it with support before shipping.
- Wait for processing. You should receive an email once the refund is issued. Banks and card companies then typically take 5–10 days to show it on your statement.
Important details
- The seller does not cover return shipping costs. Use a tracked service and keep your receipt.
- Return all bottles, not just some, to qualify.
- Buy through the official order page. Purchases from marketplaces or unauthorized sellers may not be eligible.
- For billing questions, order self-service is available through ClickBank at clkbank.com.
Our affiliate commissions
If you receive a refund, any affiliate commission we earned on that order is typically reversed. This does not affect your refund rights.
Questions?
See our Contact page for current support channels.